Systems Support Specialist
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.
Posting Notes:
HomeGoods Distribution Center Jefferson 125 Logistics Center Parkway Jefferson GA 30549
JOB SUMMARY
- Ensures all network components are operational. Monitors, troubleshoots and cleans all DC computer equipment including printers, terminals, kiosks, RF Unit controllers, IDF cabinets, AS 400, etc.
- Maintains the databases for the AS400, Warehouse Management System (WMS), and the Labor Management System.
- Maintains comprehensive and detailed records of equipment inventory, problems and failures. Coordinates maintenance and repairs via the Service Now, the Help Desk, Mobi Control, and the Wireless Manager portals for IT equipment.
- Assists PATS/IT Supervisor in making recommendations concerning capital expenditure planning for current and future IT related projects.
- Provides on-call assistance, after hours support (as needed) via remote login, email, or phone support.
- Distributes daily reports. Runs onsite monthly weekend backup programs for the current WMS.
- Provide timely status updates of outstanding tickets and pending equipment issues to the PATS/IT Supervisor
REQUIREMENTS
Major Areas of Responsibility
Strong communication, customer service and organizational skills
AS400 Experience.
Ability to install telecommunication equipment
Show good attention to detail and problem solving ability
Be flexible with changing demands and priorities.
Must be available for overtime and weekends
EDUCATION
Minimum formal education:
- Bachelor s Degree in Computer Information Systems preferred
- Associates Degree in Computer Information Systems, A
Certification, and relevant work experience in telecommunications or computer technology
At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.
Discover Different means we embrace each other s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes:
HomeGoods Distribution Center Jefferson 125 Logistics Center Parkway Jefferson GA 30549
Estimated Salary: $20 to $28 per hour based on qualifications.
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